Frequently Asked Questions
Delta-8 THC is a cannabinoid derived from the hemp (or Cannabis Sativa) plant. On a molecular level, delta-8 is very similar to delta-9 THC, which is the most abundant cannabinoid in the cannabis plant. (Delta-9 is what most people are referring to when they simply say THC. Delta-9 is what the U.S federal government deemed illegal.)
These cannabinoids both contain THC, or tetrahydrocannabinol, which is the chemical compound within the marijuana plant that is responsible for the psychoactive effect, or "high," users feel after they smoke, vape, or eat edibles.
Although cannabinoids are similar molecularly, there are key differences between delta-8 and other cannabinoids. Currently, there are over 100 different cannabinoids found in the cannabis plant, each with a unique 'personality' in regards to their affect on the human body.
HHC stands for hexahydrocannabinol. Hexahydrocannabinol is a hemp-derived chemical compound that can be found in trace amounts within the cannabis plant.
HHC is a hemp-derived chemical compound discovered in 1944 by an American chemist named Roger Adams. Adams discovered that by adding hydrogen molecules to delta-9 THC during a process called hydrogenation, creates a chemical reaction that converts THC into HHC. Initially, this process used THC cultivated from the cannabis plant, but nowadays, most HHC is hemp-derived.
Chief Shop is currently only offering domestic shipping in the United States.
We ship HHC product to ALL 50 STATES. CLICK HERE TO SHOP HHC
WE DON'T SHIP DELTA 8, DELTA 10, THC-O, OR THC-P TO THE FOLLOWING STATES
Alaska
Colorado
Delaware
Idaho
Iowa
Montana
New York
Nevada
North Dakota
Rhode Island
Vermont
Oregon
Utah
Washington
*We ONLY ship edible Delta 8, Delta 10, THC-O products to Louisiana.
Delta 8 products are banned in several states in the US. For this reason we have also restricted the purchase of Delta 10, THC-O, and THC-P products on this website in the states listed below.
Standard (1-5 business days)
Expedited (1-3 business days)
Express(1-2 business days)
All orders received before 3pm (EST) Monday - Friday will be shipped out on the SAME DAY! Orders received after 3pm will be shipped out on the following business day. Orders received after 3pm on Friday and all orders received on Saturday and Sunday will be shipped out on Monday. If Monday is a holiday, orders will be shipped on the following business day.
Discount Vape Pen accepts VISA, MasterCard, American Express, and Discover Card.
If you would like to request a refund or an exchange please read our Return Policy and fill out the Return Form on that page. We will get back to you within 48 hours with more information and instructions.
If you would like to request a refund or an exchange please read our Return Policy and fill out the Return Form on that page. We will get back to you within 48 hours with more information and instructions.
When an order is received with a shipping address that is different from a billing address or an improper billing address, an order may be placed on hold. We do this in order to keep your card and bank information safe. You will receive a call and or an email from a representative at Chief Shop asking you to verify certain information. Once the information is verified, your order will begin to process and will be shipped out.
Unfortunately, we have noticed that USPS does not always update their tracking when items are received at the post office. This is an ongoing issue with the Postal Service. However, we do always stick to our Same Day Shipping policy. If you see that "Pre-Shipment Information" has been sent to USPS you can be assured that it was dropped off at the post office. Most times when this happens, you will notice that the tracking is only updated right before the package is delivered. In the event that your package is taking longer then usual, please feel free to email us at info@chief.shop or fill out a contact form.
Why Age Verification?
Age Verification is now a federal and state legal requirement to purchase tobacco and vape products online. The same regulations holds true for hemp derived and alternative products. Before your order can be shipped, you will need to validate that you are of legal age to purchase our products in your given state.
You must be 21 years of age or older to purchase for our website.
What is Age Checker
AgeChecker.Net is an age verification technology used by online stores that sell age-restricted products such as electronic cigarettes, tobacco, alcohol, etc. Age verification is required by many federal and state laws.
You can contact AgeChecker.net for more information by email at help@agechecker.net.
How Does Age Checker Work?
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- Age Checker uses the information entered at checkout to automatically and instantly verify most customers when they place an order.
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- If additional information is needed to complete age verification an Age Checker pop up will appear during checkout and ask you to "Complete age verification".
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- Once age verification has been completed you will be notified by Age Checker via the pop up or by email, and your order will be moved onto fulfillment.
Why do I have to submit the last four of my SSN?
If additional information is needed to complete age verification, you may be asked to submit the last four digits of your social security number. This information is neither stored nor shared by Age Checker and is solely used to attempt an automatic age verification.
Age Checker uses the last four digits of your social security number because it is a very reliable, secure, and unique identifier that can be used to authenticate your age.
Why am I being asked for a photo ID?
If additional information is needed to complete age verification, you may be asked to submit clear photos of yourself holding your ID and a photo of your ID. It is important that your photos meet these requirements otherwise Age Checker will be unable to confirm your age.
Photos are only reviewed by trained Age Checker staff, based in Austin Texas. Photos are used for the sole purpose of completing age verification and are securely transmitted via an encrypted protocol. Once verified all photos are removed from online servers.
Why isn't my photo ID be accepted?
Please make sure that when you submit a photo ID that it matches the name on your order. Age Checker will not accept another person's ID, even if valid, for your order.
Make sure that all photos submitted to Age Checker are clear and legible. It is important that Age Checker staff can see and read the information on your ID.
Who do I contact if I'm having trouble with age verification?
If you are having trouble with age verification or need help verifying your age you can contact BlueCheck support at help@agechecker.net
If you want to cancel an order, you must submit a CANCELLATION REQUEST form within 12 hours of the order being placed. Click here to submit a request.
Please Note: In an effort to process and ship orders as quickly as possible in accordance with our SAME DAY SHIPPING promise, we cannot guarantee that your cancellation request will be accepted. Because of our "Fast and Free" shipping process, your order may have already been processed and shipped by the time you submit a cancellation request. If this is the case, you will need to follow through with the normal return policy as stated on our return policy page.
Cancelled orders are subject to a 7% restocking fee due to the credit card processing and age verification fees incurred in the process of taking your order. This means that if your cancellation request is accepted, you will receive a refund minus 7% of the total order value. For example, if your order was $20, you will receive a refund in the amount of $18.60.
Route Package Protection covers lost, stolen, and damaged items that fit the following criteria. Review the policies to understand what lost, stolen, and damaged items Route will cover.
To add Route + Shipping Protection coverage to your order, toggle the button "on" (as shown in the image below) in the Shipping Information stage of checkout.
Note: When refunding an item, Route covers the subtotal of the order. Shipping costs, taxes, and the Route premium are not included.
When replacing an item, Route covers the subtotal of the order, the Route premium, shipping costs, and taxes. Route does not pay custom/duty fees.
