Terms and Conditions

Terms and Conditions

Welcome to Chief Shop!

These terms and conditions outline the rules and regulations for the use of Chief Shop’s Website, located at www.chief.shop.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Chief.Shop if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Policy , Product Warning and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of New Jersey. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing chief.shop, you agreed to use cookies in agreement with the Company Name’s Privacy Policy.

Most websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. 

This Agreement shall begin on the date below.


You must be legal of smoking age for the  state in which you reside to purchase electronic delivery system products from this web site. Falsifying your age for the purpose of purchasing products from this web site is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law. We reserve the right to ask for identification upon our discretion.

By shopping on the website, you are confirming you are of legal smoking age for the state in which you reside. We reserve the right to deny any order if we think it is placed by a minor. Providing a false declaration under penalties of perjury is a criminal offense.

Age Verification
Chief.Shop is required by law and committed to preventing sales to anyone under the legal purchasing age (21) for any of our products. Individuals under the age of 21 are not allowed to use our web site and/or products. When you place an order, your name and address are used to confirm your identity and age. In some cases we might be unable to verify your age during check-out and will need you to provide alternate information to complete your order.

  • Last Four Digits of SSN and Date of Birth
  • ID Upload

Chief.Shop uses Age Checker Age Verification. This is done to meet FDA and State requirements regarding tobacco and vapor product sales. Age Checker  is an industry leader in age verification, and uses multiple trusted and secure data sources to verify the information provided with each order. This process has been developed with privacy and security in mind. Sensitive information is neither shared, nor accessible. It is our commitment to ensure timely and expedient service, and refusal to utilize these services will result in cancellation of your order. FOR MORE INFORMATION CLICK HERE

We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification, if necessary. You must be legal smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time. All fraudulent orders may be reported to the local authorities within your vicinity.


In accordance with local jurisdiction and laws, certain states require the use of adult signature confirmation (21+) upon delivery for packages containing e-cigarette related products. To receive this package, the recipient is required to show a proper form of government photo identification to the delivery employee for age confirmation. This delivery service may require an additional charge and the rates will be reflected during the checkout process with a flat fee.

You agree to comply with all applicable laws, statutes, ordinances and regulations when you use chief.shop and purchase products through the site. In our sole discretion, we may report actual or perceived violations to law enforcement or appropriate authorities.

Starting in March 2021, we are required to comply with the PACT ACT. We will be reporting our sales information, including components of your personal information, to federal, state and local governments. Sales tax and excise tax will be collected if required in your state.


In compliance with state restrictions and regulations; HHC, Delta 8, Delta 10, THC-O, and THC-P products will not be sold in the states of Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Idaho, Illinois, Iowa, Maryland, Michigan, Mississippi, Montana, Nevada, North Dakota, New York, Oregon, Rhode Island, Utah, Vermont, and Washington.

Before using this website, please read these Terms and Conditions. This site is intended for legal aged audiences only. You acknowledge that you are of legal smoking age for state in which you reside by agreeing to the Terms and Conditions. The products listed are intended for adults of legal age who wish to try an alternative for smoking or new products. Please use extreme caution and moderation with these products. It is not our intent to promote any form of product abuse on this website. We do not take any responsibility for the effect these devices may have. Information may be changed or updated without notice. Access and use of this site are subject to the following Terms and Conditions and any other applicable law. Do not use this site if you do not agree to the Terms and Conditions. 

Chief.Shop and the content in its entirety included in this site is, including but not limited to graphics, text or code, is copyrighted as a joint work under the United States and other copyright laws, and is the property of Chief.Shop. The joint work includes work that is licensed to chief.shop. Copyright 2022-2023, chief.shop. ALL RIGHTS RESERVED. 

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Chief.Shop or purchasing Chief.Shop products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Chief.Shop

Warranty Disclaimer/Liability Limitation
The materials and products on this site are given “as is” without any warranties. We at Chief.Shop do not represent or claim that all products will be defective free or will be fixed if defective.
We are not liable for any damages that result from products such as chargers, atomizers, mechanical mods, batteries, or any other electronics that are used in conjunction with these products. Due to the nature of the use and misuse of these products, Chief.Shop offers no warranty.
For lithium batteries, we cannot control the way they will be used, charged, discharged or stored after purchase, Chief.Shop offers no warranty to lithium battery/batteries or any type of rechargeable batteries, separate or contained within the device, other than the battery working correctly upon first charge. We are not responsible for any damages for any type of batteries due to the cause of usage or short-circuited. Please make sure that you understand how lithium and rechargeable batteries as well as devices that contain lithium rechargeable devices work. Use them at your risk. These products contain a chemical known to the state of California to cause cancer and birth defects or other reproductive harm.
We recommend that you do intense research on each product before purchasing. Please make sure you know how to learn all the safety rules for all batteries, rebuildable atomizers, advanced devices or any other products that we sell. Due to the nature of these products, they are not guaranteed in terms of leaking and other variables such as taste, vapor production and more.  Chief.Shop and Chief.Shop’s parent and subsidiary companies do not take any responsible damages that occur from using the products.

Participation Disclaimer
Chief.Shop cannot and does not revise all communication and content posted by users who access our site. We are not responsible for the materials users have created. Despite that, Chief.Shop ensures the right to block or dismiss communications that are abusive, fraudulent, misleading, or violating the laws of copyright and trademark protections

Third-Party Links/Affiliates
To accommodate our customers, Chief.Shop may link to sites operated by third parties sites. We have no control over these sites. They are independent from chief.shop. Websites linked are for your benefit and will have to access them at your own risk. 

Your Chief Shop Account
When you use this site, you are responsible for maintain the confidentially of your account as well as your password. You agree to accept all responsibility for the activities that occur within your account and password. Chief.Shop and Chief.Shop’s parent company are not responsible for any misuse of your account. Chief.Shop only sells to legal age and adults of smoking age, who can purchase using credit card or other type of payments. If you are under the legal age, Chief.Shop and its affiliates will have the right to refuse service and terminate all of the accounts immediately.

Risk of Loss
All of your purchases from Chief.Shop are made pursuant to a shipment contract. This means that the risk of loss and title for such items will pass to you upon delivery to the carrier.

Term and Termination
When accessing this site or completing registration or shopping access, you are agreeing to all of these terms and conditions. Chief.Shop may modify these terms and conditions, or any part of them, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Return/Refund Policy
We want our customers to feel they receive quality products and high quality service. After the receipt of your order, we offer a 5-day return policy on any DOA (dead on arrival) or unused items, factory sealed in the manufacturer’s original packaging. Upon delivery of your order, if you notice any cosmetic damage from the manufacturer, you must report it to us within 24 hours. We charge a 15% restocking fee for orders that are returned without defect and packages that were undeliverable due to the customer entering the incorrect shipping address. There is a 7% restocking fee for orders cancelled at the customer’s request. Please inspect and test all products upon receipt, the 5-day return window begins regardless of whether the products were opened or not. After the 5-day return period ends, we try our best to provide as much assistance as possible with any manufacturer defect problems that may arise. We value your business, and always try to work out the best possible solution to issues on a case-by-case basis. We strive to be as reasonable and fair as possible and hope our customers reciprocate. Unfortunately, consumables are always a final sale (e-juice, coils, tanks, rebuildable supplies, etc). 

ORDERS RETURNED WITHIN 5 DAYS. Any/all items purchased from Chief.Shop and/or any of its affiliates must meet the following requirements to be eligible for a refund or exchange: 

-Item(s) must be in original, brand new condition.

 -Item(s) must be shipped back within 5 days of the original delivery date.

 -Return must include a Return Authorization (RA) number which can be acquired by filling out the return form. 

-Buyer must agree to pay for all shipping costs associated with returning the item(s). This includes non-reimbursement of any expedited shipping services selected at the time of purchase. 

Chief.Shop reserves the right to deny any return or exchange and may request additional information as a condition of a return or exchange.

Typographical Errors
In the event that Chief.Ship has mistakenly listed at an incorrect price, typos or any information in regards to any product or any page, Chief.Shop reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Chief.Shop reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Chief.Shop shall issue a credit to your credit card account in the amount of the incorrect price.

You agree to indemnify, defend, and hold harmless Chief.Shop, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Battery Warning
Caution: When working or handling with all rechargeable batteries, there are always risks due to characteristics and may explode or burn if mishandled. Please make sure that you have enough knowledge on Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable cells in charging, discharging, assembly, storing as well as under any circumstances. Always pay careful attention when batteries are being charged. Never leave any batteries or chargers unattended while in use. Always charge batteries on fire-proof surface and prevent charging on wood or carpet surfaces. Chief.Shop is not responsible for any damage of any modification to the batteries or charges in any shape or form. We are not responsible for the damage of any damage caused by misuse or mishandling of Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable batteries.

To learn more about proper storage and care for rechargeable batteries, please visit this website: https://batteryuniversity.com/

Refusal or Limit of service
Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at info@chief.shop.

Updated: August 2022